Scheduling Support Agent

Aspect Maintenance Services Ltd
£18,000 - £22,000 p.a. with OTE up to £24,000 p.a.
02 Dec 2016
Contract Type
Full Time
JOB TITLE: Scheduling Support Agent


Aspect is London's leading property maintenance service provider, offering expert support, day and night, to a database of thousands of residential and commercial properties alike.

"Quality Personnel Are Our Product"

Our trade services range from drainage to roofing, and cover for everything imaginable in between. Now with an ever growing workforce of over 150 highly qualified and experienced field based operatives, our challenge is to locate and hire the finest support team possible.

The work environment within the head office administration is fast paced, highly professional and fun. The company is going through an exciting period of restructuring and growth, making this a perfect point in time to join our dynamic management team. We are determined to hire the very best in quality of staff and those who hold aspirations of building a successful career for themselves need to apply.

The Future Head Honchos?

As a company it is our unerring determination to locate those individuals to whom we can commit the promise of a bright future. And, in turn, allowing us both to prosper. Our ambition is to hire London's finest workers, whose joint interests are in self development and building a career within a prosperous and progressive business. We are an equal opportunity employer and are determined to ensure that no applicant or employee receives less favourable treatment.

DUTIES & RESPONSIBILITIES: You responsibilities will include but will not be limited to,

- Scheduling in works for operatives
- Monitoring and managing the operatives schedule throughout the day
- Understanding operatives workmanship and quality expectations
- Contingency planning and decision making
- Building and maintaining operative relationships
- Entering data onto the systems
- Communicating with operatives and clients
- Providing support to the Operatives Manager

CANDIDATE: Successful candidates will possess,

- A positive and energetic approach to work and all tasks set
- Drive, enthusiasm, sense of humor and a "can do" approach to life
- Excellent communication skills: written and verbal
- Patience when communicating with operatives and an ability to maintain composure during conversations
- Previous experience in a similar role is highly desired
- Although a prior knowledge of the maintenance and building industry will be of benefit, it is not a requirement as training will be provided

REPORTING TO: Operatives Manager

WORKING HOURS: Monday to Friday 8am - 5pm with flexibility to cover some weekend shifts

SALARY: £18,000 - £22,000 p.a. with OTE up to £24,000 p.a.


- The ability to partake in a childcare voucher scheme
- Employee Pension Scheme
- 20 days of annual leave (plus bank holidays)
- An additional ½ day paid leave should the day of your birthday fall on a weekday


START DATE: Immediate

If the above role applies to your strengths and sounds of interest to you, please send us a copy of your CV and a brief cover letter outlining why you feel that you are the candidate we are looking for.

Please note that only successful applicants will be contacted. If you are not contacted within 7 days of submitting your application, please consider your application unsuccessful.

Our newly refurbished offices are based in Chessington, a 2 minute walk from Chessington South Station

No Agencies Please!