Consumer Services Assistant / Customer Service Advisor

£16,000 pro rata
02 Dec 2016
Job Sector
Customer Service
Contract Type
Part Time
Consumer Services Assistant / Customer Service Advisor

Leeds City Centre

Part time 22.5 hours per week

£16,000 pro rata

My client are a leading business in their sector. Specialising in managing information and credit referencing. This is a forward thinking business who are growing year on year. There are ounces of opportunities and a lot to learn.

My client are currently looking for a Consumer Services Assistant on a part time basis to join their vibrant team to look after one of their biggest and newest clients. This role sits within operations which handles thousands of customer queries each week. You will be working in a busy and varied environment contributing to a vital part of the business.

Duties include

- Provide excellent customer service to consumers via telephone and email
- Handle all email correspondence in timely manner
- Resolve disputes accordingly
- Abide by data protections rules
- Provide support to customers in regards to a range of credit topics

What we are looking for

- Somebody who is passionate about customer service
- Attention to detail
- Accuracy
- Excellent communication skills
- Ability to work to deadlines
- Experience of working within a team
- Good time management skills

The hours for this role are Monday - Friday 15.30 - 20.00. You must pass a credit check for this role

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.

(Jo Holdsworth Recruitment - Recruitment Agency)