Executive PA, Office and Reservations Manager

£25k per year
02 Dec 2016
Job Sector
Contract Type
Full Time
Executive PA, Office & Reservations Manager

Location: Bristol Salary: £25,000 Contract: Full Time, Permanent 9am - 5.30pm

About the role

Michael Paul Holidays is looking for an experienced PA for a diverse and interesting full time role providing high quality executive support to the management team, managing holiday bookings and liaising with customers. This is a pivotal and influential role in the company and may suit someone wanting to grow into a reservations or revenue manager role as the company grows.

Duties of the Executive PA, Office and Reservations Manager may include, but are not limited to, the following:

- Providing executive support to the management team
- Researching and booking travel, hotels, conferences and business meetings
- Taking telephone calls, email and web chats from potential holiday customers
- Managing holiday bookings and liaising with customers and holiday property owners
- Advising potential customers on suitable holidays and making sales
- Answering the office telephone and responding to email
- General administration and office management
- Ad hoc projects and research
- Managing the office

Requirements of the PA, Office and Reservations Manager:

- This role will suit an ambitious candidate with good common sense who can be proactive, enjoys using their own initiative and can work autonomously.
- Education to a minimum of A level standard
- At least 5 years' office experience
- Excellent administrative skills
- Strong telephone skills
- IT literate with strong word processing skills
- Microsoft Excel, Word and Outlook skills to a minimum of intermediate level
- Excellent written and oral communication skills
- Good interpersonal skills
- An eye for detail
- Self-directed and able to prioritise workload
- Hard working, confident and self-motivated
- An ability to think on your feet
- Confident enough to talk to customers, advise them on suitable holidays and secure sales
- An interest in the holiday industry or willingness to learn
- Ability to cope with multiple priorities and a very diverse workload

About The Company: Michael Paul Holidays is a bespoke online holiday lettings channel, based in Pill, near Bristol, providing high quality UK self-catering accommodation. We are rapidly growing and require a confident and able individual to be at the hub of the company.